LNY 2025 Online Specials Terms and Conditions

Terms and Conditions

1. Validity: 
(a)  Plaza Premium Lounge (PPL) Pass
The discount is applicable when a valid promo code is applied to purchase eligible Plaza Premium Lounge Passes through the Plaza Premium Lounge website, https://www.plazapremiumlounge.com during the Promotion Period. Access to lounges and/or services are subject to the pass type purchased. Savings are compared against regular walk-in rates. Passes are valid for 12 months from the date of activation. 

(b) Free Plaza Premium Group 2025 Limited-edition Red Packets
The Free Red Packet Set will be given when a minimum 2-hour lounge access is booked through the Plaza Premium Lounge website, https://www.plazapremiumlounge.com during the Online Booking Period for the selected Plaza Premium Lounge and Plaza Premium First located at the following airports only:
Hong Kong International Airport (HKG):
- Plaza Premium First (Near Gate 1, Departures) ​
- Plaza Premium Lounge (Near Gate 1, Departures) ​

Macau International Airport (MFM):
- Plaza Premium First (Departures) ​
- Plaza Premium Lounge (Departures)​

Taiwan Taoyuan International Airport (TPE):
- Plaza Premium Lounge (Zone D, International Departures, Terminal 1)
- Plaza Premium Lounge (Zone A, International Departure, Terminal 2)

Kuala Lumpur International Airport (KUL):
- Plaza Premium First (International Departures, Contact Pier, KLIA Terminal 1)
- Plaza Premium Lounge (International Departures, Contact Pier, KLIA Terminal 1) ​

Singapore Changi Airport (SIN):
- Plaza Premium Lounge (International Departures, Terminal 1) ​

Toronto Pearson International Airport (YYZ):
- Plaza Premium Lounge (International Departures, Terminal 1)
- Plaza Premium Lounge (International Departures, Terminal 3)​​

Vancouver International Airport (YVR):
- Plaza Premium Lounge (International Departures, Pier D)​
- Plaza Premium First (International Departures, Pier D)​

Sydney Airport (SYD):
- Plaza Premium Lounge (International Departures) ​
- Plaza Premium Lounge (International Arrivals) ​

and London Heathrow Airport (LHR):
- Plaza Premium Lounge (Departures, Terminal 2) ​​
- Plaza Premium Lounge (Departures, Terminal 5)

, excluding all third-party lounges. To redeem, customers must present a valid redemption message printed on their booking confirmation email to the Lounge Guest Service Officer upon visit during the redemption period of 17 January to 7 February 2025 (Lounge Local Time).  

Red Packet Sets are available while stocks last and on a first-come-first-served basis. Late redemption or failure to redeem will result in forfeiture of the free Red Packet Set without the possibility of replacement or reassignment. 

2. Availability: Reservations and purchases are subject to availability and on a first-come, first-served basis. Unless otherwise specific, offer is not valid, and cannot be combined with any other discounts, promo codes, promotions, or vouchers. Smart Traveller member’s rates are limited and may not be available for all products/services. Smart Traveller members must login to their Smart Traveller account before booking/purchase to enjoy any applicable members’ rate.

3. Payment: Full payment must be made at the time of purchase within the Promotion Period in order to enjoy the Offer. Purchase is only considered as confirmed when payment has been received by Plaza Premium Lounge in full. A purchase confirmation email will be sent to the email address provided at the time of booking. It is your responsibility to provide a valid email address.

4. Booking Modification/Cancellation:
(a) Plaza Premium Lounges and Plaza Premium First: Booking modification may be made up to 6 hours before the lounge admission time. A fee of USD10 per person will be imposed. No refund for any cancellation made within 6 hours before admission.
(b) Plaza Premium Lounges Passes: Purchase is non-cancellable, non-modifiable and non-refundable.

5. Personal Data: We will comply with applicable local laws concerning personal data protection. Please read our Privacy Policy to understand our personal data protection policy.

6. Variation and Termination: Plaza Premium Lounge shall reserve the sole absolute right to terminate, cancel, postpone, modify or vary the terms and conditions of this promotion without assigning any reasons and without any prior notice.

7. Final Decision: In the event of any dispute, Plaza Premium Lounge’s decision shall be final and conclusive.  In case of any discrepancy between the English version and any translated version of these Terms and Conditions, the English version shall prevail.